FAQ – fianoelmalang

Have your own design?

We'll help to make it happen
just reach us out through Fianoel's social media!

Fianoel's Social Media:

Frequently Asked Questions (FAQ)

Does Fianoel accept custom orders?

Yes! You can request custom paintings or themes based on your preference. Contact us via WhatsApp or other social media for further information.

What materials are Fianoel's products made from?

We use eco-friendly materials like pandan leaves, burlap, denim, and woven plastic.

Does Fianoel ship internationally?

Yes, we do ship worldwide with secure packaging. Fianoel has experienced international shipping to several countries such as Malaysia, Japan, Dubai, United States, Australia, and many other countries.

How long does it take to process a custom order?

It could take 5-7 business days to finish the custom order, depending on the design complexity and order volume.

Can I request a specific color or motif?

Of course! Contact us immediately for further discussion.

Where are the products shipped from?

All products are shipped from Malang City, East Java - Indonesia

Does Fianoel provide raw or ready-to-use materials?

Of course! Fianoel is not merely a seller of finished products, but also a supplier of a high-quality raw material such as blank paintable bags. It is suitable for those who want to decorate themselves.

Visit our store

Address:
Jl. Sumbersari Gg. II No.93, Sumbersari, Lowokwaru, Malang City, East Java - 65145, Indonesia